Delivery Options

  • GENERAL INFORMATION
Orders before 15:00 pm will be delivered the same day. Orders after 15:00 pm will be delivered next day of the order day (always depending on the stock information and availability; this information is showed during the order process). For any incidence, Factorhobby contact the client. 
 
The system calculates the total amount of the order with the shipping costs, taking into account the option selected for delivery, weight of the products and the address for delivering.
 
The delivery company is GLS. The delivery time is variable between 2 to 5 days, depending on the availability of the products and the address or city for delivering. Orders with several products will be delivered in the same order, so the total delivery time will be the same as the product with a longer delivery time.
 
The client can verify that the product is in optimal conditions in the following 24 hours to the delivering. After these 24 hours, Factorhobby understood that the delivery has been accepted by the client and there is no problem with it.

However, it is your responsibility to pay any fees charged by your local customs or postal office, should they be incurred.

A product is considered delivered when the client signs the reception  form.